Disruption planning
Preparing for delays, cancellations and changes so they feel more manageable.
Build a printable journey checklist in JourneysWhat to expect
Delays, cancellations, platform changes and diversions happen. Unexpected changes can be especially hard for neurodivergent travellers.
Before you go
Talk through what might change, prepare a backup route and pack extras. A simple 'if this, then that' plan can help.
Facilities and assistance
Staff, help points and operator apps can provide updates. Quiet waiting areas may be available.
On arrival or during the visit
Check live updates from the official operator before and during the journey.
Changes and contingencies
Use your backup plan, take a break somewhere quieter, and contact the operator if you need assistance rearranged.
Practical access considerations
- Prepare an 'if this, then that' plan
- Keep comfort items to hand
Official provider links
Last reviewed:
This article is general information, not a diagnosis or professional advice. Provider services change, so always check official links before you travel or visit.