Healthcare settings
GP surgeries, hospitals, dentists and clinics.
Build a printable venue-visit checklist in DiscoveryWhat to expect
Waiting rooms can be noisy and appointments may run late. Examinations involve touch, lights and unfamiliar equipment.
Before you go
Tell the practice about needs when booking. Ask for the first or last appointment, a quieter wait or a longer slot. NHS services should make reasonable adjustments and some keep a record of them.
Facilities and assistance
Many settings can offer a quiet room, longer appointments, easy-read information or a named contact.
On arrival or during the visit
Let reception know you have arrived and any needs. Ask to wait somewhere quieter or outside.
Changes and contingencies
If appointments are delayed, ask for an estimated time or a text call-back.
Practical access considerations
- Ask for reasonable adjustments when booking
- Request first or last appointment
Official provider links
Last reviewed:
This article is general information, not a diagnosis or professional advice. Provider services change, so always check official links before you travel or visit.